How it works

Buying at auction, step by step

Everything that happens from your first look at a car to the day it arrives — including the rules, the fees and when you pay.

You’ll need

  • A free account with a verified email
  • A mobile number
  • A debit or credit card for the bidding hold
  • An ID card or passport when the car is handed over

The buyer journey

Six steps to your next car

You get an email at every stage, and your account always shows where each purchase is.

  1. 1

    Register free

    Sign up with your name, email and mobile. Choose private buyer or business. Other bidders only ever see a masked name.

  2. 2

    Find and watch cars

    Filter by make, price, fuel or body type. Tap the heart to watch a car and we’ll remind you before it ends.

  3. 3

    Ask us anything (optional)

    Want more photos or a detail checked? Call us on 0741234567. (Mon–Fri 08:00–18:00 · Sat 09:00–14:00)

  4. 4

    Bid, buy now or make an offer

    Set your maximum and we bid for you in the smallest steps. Some cars also have a Buy It Now price or accept offers.

  5. 5

    Win and pay

    We email your invoice. Pay by card or by SEPA bank transfer to our company account.

  6. 6

    Delivery to your door

    Once you’ve paid, we agree a day with you and a trusted carrier brings the car to your address anywhere in the EU. Prefer to collect? That’s fine too. Keys, registration documents and service records come with the car.

Auction rules

How bidding works — and why it’s fair

Maximum (proxy) bidding

Enter the most you’re willing to pay. The system bids for you, one step at a time, only as far as needed to keep you in the lead. Nobody — including us — can see your maximum.

Anti-sniping

A bid in the last 2 minutes extends the auction by 2 minutes. Bidding ends only when nobody has bid for 2 full minutes.

Reserve prices

Some cars have a confidential minimum price. The listing shows whether it has been met. If not, we may offer the car to the highest bidder at their bid.

Bidding hold

Your first bid on a car places a temporary €500 hold on your card. It isn’t a charge: it’s released automatically if you don’t win. If you win, it’s taken off your invoice.

Bid increments

The next bid must be at least the current price plus:

Current priceIncrement
€0 – €999€50
€1,000 – €4,999€100
€5,000 – €9,999€200
€10,000 – €24,999€250
€25,000 – €49,999€500
€50,000 – and above€1,000

Fees

What you pay, in full

  • Registering and watching cars are free.
  • No buyer’s fee — you pay the price you bid.
  • Delivery is priced by country and shown before you pay. Collection from us is free.
  • Cars marked “VAT deductible” include 19% German VAT. EU businesses with a valid VAT ID pay the net price. Other cars are sold under the margin scheme.
  • Card payments carry no surcharge.

Worked examples

Bid €5,000Bid €12,000Bid €20,000
Winning bid€5,000€12,000€20,000
Buyer’s fee€0€0€0
VAT on fee (19%)€0€0€0
Total before delivery€5,000€12,000€20,000

Paying for your car

Simple, traceable payments

We only ever take payment through the methods below, and only after you’ve received an invoice from us.

Debit or credit card

Paid securely on our checkout, run by Stripe. We never see your full card number, and your card provider’s usual protections apply.

SEPA bank transfer

To our company bank account (IBAN), in the company’s name, as printed on your invoice. Always quote your order reference.

On collection

Collecting the car yourself? Tell us when you win and we can arrange payment at our dealership.

Stay safe: we will never ask you to pay to a personal account, by gift card or crypto, or to change bank details by email. If anything looks different, call us on 0741234567 before you pay.

FAQ

Frequently asked questions

Can’t find your answer? Contact us — a real person will reply.

How does delivery work?
After payment we book a trusted carrier and agree a day with you. The price depends on the country and is shown before you pay. Please have an ID card or passport matching your account when the car arrives.
Can I register the car in my country?
Yes. The car comes with its German registration documents (Part I and Part II) and, where available, the certificate of conformity (COC). Your local registration office tells you what else it needs.
Can I retract a bid?
Bids are binding. If you make an obvious typing mistake (for example an extra zero), contact us straight away and we’ll review it.
Can I return the car?
Private buyers in the EU have a legal right of withdrawal for purchases made online. The details are in our withdrawal policy. Business buyers have no right of withdrawal. Withdrawal policy
What happens if the reserve isn’t met?
We may offer the car to the highest bidder at their highest bid, or relist it. You’re never obliged to buy below the reserve.
How long do I have to pay?
Within 3 working days of your invoice, unless we agree something else with you.
Which documents come with the car?
The registration documents (Part I and Part II), any service records and inspection reports we hold, both keys where available, and your invoice.
Is there a warranty?
Cars marked with a warranty on the listing include one. Your legal rights as a consumer apply in addition to any warranty.
Can someone else receive the car for me?
Yes, with a signed note from you and ID for both of you. Let us know in advance.